Key Aspects of Choosing the Right Credit Union
Nowadays, many people are opting for credit unions instead of banks due to the numerous benefits they offer to members. Credit unions are not the same, and each of them has unique goals and members, and thus, you should make considerations to know the best one to join. Credit unions are established to serve the interest of members and thus, you should consider your needs before you choose to join any credit union. If you do not know how to identify the right credit union, here are some of the factors you should consider.
Charges – All credit unions are non-profit making institutions, and thus, their rates are low compared to those charge on banking services. For instance, you will find that they offer favorable saving rates and loan terms. Even though credit unions generally have affordable rates and fees, you should compare the different credit unions to establish the most favorable one.
Find out the number of branches and ATMs – Credit unions have branches and ATMs in a bid to bring their services closer to their clients. However, when choosing a credit union, you should find out the number of branches it has and their locations so that you know how accessible it is. ATMs are a fast way of getting the services of a credit union, and thus, you should opt for a credit union that has numerous ATMs within your locality.
Prioritize customer service – Most people check other factors but forget about assessing the customer service of a credit union. The customer service of a credit union should be top-notch so that you are contented with them. If a credit union has a website, get its contact information and call to ask a few questions to know how it responds. You cannot trust rogue credit unions with your money, but a reputable one will best suit you. Take time to visit review websites to check the opinions of current and previous clients about the services of the credit union.
Technology – The right credit union should be all-ears about modern technologies that can improve their service delivery. With modern technologies, clients and credit unions can make viable financial decisions which are less costly. For instance, it should have a mobile app which clients can have on their phones to access services and updates. Interestingly, software manufacturing companies are developing user-friendly software technologies that credit unions can use to enhance their service delivery.
Licensed credit union – Nowadays, a lot of fraudsters are available, and before you join a credit union, you should confirm its licensing by the relevant authority or else you could easily get into the trap of cons. A genuine credit union should not hesitate to provide its credentials, and if you are satisfied with them, then you should not worry about scammers and the safety of your money.